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Email Setup

The following instructions cover typical email setup and assumes the software is installed correctly



The instructions are only for individuals with a direct Internet connection, by modem or network. If you are behind a firewall or proxy server, the information below may not work. Consult your network administrator for more information.

To set up your computers email account in,

Microsoft Outlook 2007
Start Microsoft Outlook 2007, when the Startup Wizard displays, click Next.

NOTE: If the Startup Wizard doesn't automatically display, from the Tools menu, select Account Settings, and then click New. In the Add New E-mail Account dialog box, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.

At the bottom of the page, select Manually configure server settings and then click Next.

On the Choose E-mail Service page, select Internet E-mail, and then click Next.

On the Internet E-mail Settings page, enter your email account information as follows:
  • Your Name: Enter your first and last name.
  • E-mail Address: Enter your email address.
  • Account Type: Select POP3.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • Outgoing Mail Server (SMTP): Enter your SMTP mail server eg. smtp.yourdomainname.co.za
  • User Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Select the Remember Password checkbox, and then click More Settings.

In the Internet E-mail Settings window, select the Outgoing Server tab.
  • Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server, and then click OK.

Click Test Account Settings.

Outlook will send itself a message to test your incoming and outgoing capabilities. Once this is complete, click Next.

Click Finish.
Microsoft Outlook 2003
Start Microsoft Outlook 2003,

From the top menu, click on Tools, select Email Accounts, this will bring up the Email Accounts wizard.

Select Add a new e-mail account, Click Next.

In the Server Type selection, select POP3. Click Next.

Fill in the values in the Internet E-mail Settings (POP3):

  • Your Name: Enter your first and last name.
  • E-mail Address: Enter your email address.
  • User Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • Outgoing Mail Server (SMTP): Enter your SMTP mail server eg. smtp.yourdomainname.co.za
  • Click on More Settings.

Select the Outgoing Server tab.
  • Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server, and then click Next.

Click Finish.
Microsoft Outlook 2002
Start Microsoft Outlook 2002,

From the top menu, click on Tools, select Email Accounts,

Select Add a new e-mail account, Click Next.

Select POP3 and then click Next.

Enter your email information:
  • Your Name: Enter your first and last name.
  • E-mail Address: Enter your email address.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • User Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Click on More Settings.

Select the Outgoing Server tab.
  • Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server, and then click Next.

Click Next.

Click Finish.
Microsoft Outlook 2000
Start Microsoft Outlook 2000,

From the top menu, click on Tools, select Accounts,

Click Add.

Click Mail in the Internet Accounts box.

Complete the following fields in the Internet Connection Wizard window:
  • Display Name: Enter your first and last name.
  • E-mail Address: Enter your email address.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • Outgoing Mail Server (SMTP): Enter your SMTP mail server eg. smtp.yourdomainname.co.za
  • Account Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Connect Method: Select the method you use to connect to the Internet.
  • Check My server requires authentication and select settings and select Use same settings as my incoming mail server, and then click Ok.

Click Ok and click Close.
Microsoft Outlook Express
Start Microsoft Outlook Express,

From the top menu, click on Tools, select Accounts,

Click Add.

Click Mail in the Internet Accounts box.

Complete the following fields in the Internet Connection Wizard window:

  • Display Name: Enter your first and last name.
  • E-mail Address: Enter your email address.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • Outgoing Mail Server (SMTP): Enter your SMTP mail server eg. smtp.yourdomainname.co.za
  • Account Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Check My server requires authentication and select settings and select Use same settings as my incoming mail server, and then click Ok.

Click Ok and click Close.
Microsoft Vista Mail
Start Microsoft Vista Mail,

From the top menu, select Accounts.

In the Internet Accounts window, click Add to add a new mail account.

On the Your Name page, in the Display Name field, enter your first and last name and then click Next.

On the Internet Email Address page, in the Email address field, enter your email address and then click Next.

On the Set up Email Servers page, enter your information,
  • Incoming email server type: Select POP3 from the drop down list.
  • Incoming Mail Server (POP): Enter your POP mail server eg. pop.yourdomainname.co.za
  • Outgoing Mail Server (SMTP): Enter your SMTP mail server eg. smtp.yourdomainname.co.zame
  • Select Outgoing server requires authentication, click Next.

On the Internet Mail Logon page, in the Email Username and Password fields, enter your email address and password for your email account, and then click Next.

Click Finish.
Mozilla Thunderbird
Start Mozilla Thunderbird,

In the Account Settings dialog box, click the add account button.

In the New Account Setup page of the Account Wizard, verify that email account is selected and click the Next button.

In the Identity page of the Account Wizard, enter the name you wish to be displayed when you send email from this account in the Your Name field, and enter your email address then click the Next button.

In the Server Information page of the Account Wizard, verify that POP is selected from the types of incoming servers.

In the User Names page of the Account Wizard, enter your full email address in the incoming user name and outgoing user name fields then click the Next button.

In the Account Name page of the Account Wizard, enter your full email address that you will use to identify this email account and click the Next button.

In the Congratulations page of the Account Wizard, Click Finish.


To set up your phones email account on a,

iPhone
If this is the first email account you're setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.

On the Settings screen, tap Mail.

On the Mail screen, under Accounts, tap Add Account.

On the Add Account screen, tap Other.

Select POP and then enter your account information using your keypad.
  • Name: Enter your first and last name.
  • Address: Enter your email address.
  • Description: Enter your email address.
  • Enter your Incoming Mail Server information.
  • Host Name: Enter your POP mail server eg. pop.yourdomainname.co.za
  • User Name: Enter your email address.
  • Password: Enter your password for your email account.

Enter your Outgoing Mail Server (SMTP) information.
  • Host Name: : Enter your SMTP mail server eg. smtp.yourdomainname.co.za
  • User Name: Enter your email address.
  • Password: Enter your password for your email account.
  • Note: The user name and password for your outgoing server is the same as the user name and password your entered for the incoming server.
  • Set Incoming Uses SSL and Outgoing Uses SSL to OFF.
Blackberry
Click Set up BlackBerry Internet Email.

Under Services, click E-mail Accounts.

Click Set Up Account.

Enter your email address, then enter and confirm your password. Click Next.
  • If the integration fails, you may receive the error "We were unable to configure this email account. Please tell us how you access your e-mail by selecting an option below." This indicates that the integration may have failed because you typed the wrong account information. If this is the case, repeat steps 1 to 4.
  • If the integration is not complete because additional information is missing, proceed to the next steps to make certain all information is entered.

Click Next,

Under Internet Service Provider E-mail (POP/IMAP), select I use Microsoft Outlook or Outlook Express.

NOTE: You may also select "I can access my mailbox using a Web browser (Outlook Web Access)", or "I always use Microsoft Outlook to access my mailbox" under Microsoft Outlook/Exchange or "I can access my mailbox using a Web browser (iNotes)" or "I always use Lotus Notes to access my mailbox" under Lotus Notes/ Domino.

Click Next,

Click Submit,

Verify your email address, username, and password.

Specify whether to Leave messages on mail server.

Click Submit.


If you followed the above setup instructions correctly your email account is setup and should be working, if not please follow the setup again checking all settings and if you still have problems please contact us.